Privacy Policy

Linkage Community Trust is a registered data controller with the Information Commissioner’s Office. 

The registered address is: Toynton Hall, Main Road, Toynton All Saints, Spilsby, Lincs  PE23 5AE

Linkage Community Trusts’ Data Protection Officer can be contacted at dataprotection@linkage.org.uk  

The information is collected for the operation of Linkage’s online shop.

The information that you provide will be held in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Your personal data will be collected and processed for the purpose of enabling the purchase of items from Linkage’s online shop 

Your personal data may be processed and stored by the following third-party processors: Shopify

Linkage Community Trust will not disclose your personal data to any external third party, other than as set out above and/or where you have given us permission to do so, unless we are required to do so by law. 

We may share your personal data with other relevant departments within Linkage Community Trust to enable us to fulfil your order requirements.

The personal data that you provide Linkage Community Trust will be held in compliance with our Retention Schedule. 

Under the General Data Protection Regulation, Linkage Community Trust must establish a legal basis for processing your personal data and communicate this to you. The legal basis for processing your personal data is consent and the fulfilment of a contract.

Your right of access to your personal data

 You have a right to request a copy of the information that we hold about you. If you would like to request a copy of some or all of your personal data, please contact the Data Protection Officer. We want to make sure that your personal data is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate. 

Your other rights as a data subject

 The GDPR provides you, as a data subject, with a number of rights in relation to your personal data. You have the right to withdraw your consent where that is the legal basis of our processing, have inaccuracies in the personal data that we hold about you rectified, a right to erasure, to request that the processing of your personal data be restricted, to object to certain processing activities and to complain to the Information Commissioner's Office about the way we process your personal data. 

Who do I contact if I want to know more? 

For further information about your right to access information we hold about you, to make a complaint about the way in which we are handling your personal information, or to request to be removed from our systems, please contact the Data Protection Officer at dataprotection@linkage.org.uk 

If you are not satisfied with our response or wish to raise a complaint with our supervisory body, you may complain to the Information Commissioner’s Office.

Cookies

We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.

If you register with us or if you continue to use our site, you agree to our use of cookies.

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Google Analytics

To understand how people use our site, and to discover areas on our site with issues, we use Google Analytics. Most websites use some sort of analytics program like this. The data it collects helps us see things like how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded, and so on. All data collected is completely anonymous, it does not identify you as an individual in any way.

Shopify eCommerce

Shopify is the Content Management System (CMS) that runs this website. It uses cookies to give users the best experience and is essential for proper website operation. 

Your Options

You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site. Click here to find out more on managing cookies, including step-by-step instructions for a range of browsers.

Except for essential cookies, all cookies will expire after 2 years.

For more comprehensive information on what cookies are and how they affect you please visit www.allaboutcookies.org.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.